Workshop Overview

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

Audience: Employees at all levels who are required to perform root cause analysis (RCA), troubleshoot, and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Key Benefits

Learn the best-in-class root cause analysis methodology proven in all types of industries and organizations for nearly 60 years.

Leverage the tools required to solve problems quickly and reliably—no matter how simple or complex. 

Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA.

Skills Developed

In Kepner-Tregoe's RCA, you will learn KT Problem Analysis and be able to:

  • Ask the right questions to uncover critical data required for complex troubleshooting.
  • Understand why "what IS NOT wrong" is just as important as "what IS wrong."
  • Identify the changes that cause the most challenging problems.
  • Understand the use of complementary approaches like 5 Whys and Fishbone (Ishikawa) Diagrams.
  • Determine the most probable cause of problems to avoid wasteful testing and fixes.
  • Confirm true cause using the surest and most cost effective way.

Just getting started with root cause analysis? These resources will help you.


Return on Investment

Workshop Details

Duration: 2 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, trips and more) with a My KT membership

Credits for Certification: 1.4 CEUs / 14 PDUs

Training Options: Available as a Public Session, an on-site group training at your location, or LiveOnline.

 

Just getting started with root cause analysis? These resources will help you.

Workshop Outline

Download the workshop outline for Root Cause Analysis.

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.
Date City, State/Province Country Price Language Register
Aug 27 -
Aug 28,
2020
Singapore SG $1,400.00 English
Register

S$1,400 per participant, S$1,200 for 3 or more  (fees before any applicable taxes)

Sep 2 -
Sep 3,
2020
Kuala Lumpur MY RM2,900.00 English
Register

RM2,900 per participant, RM2,500 for 3 or more (fees before any applicable taxes)

Oct 6 -
Oct 7,
2020
Salt Lake City, UT US $1,595.00 English
Register
 
RCA workshop is the first two days of our standard 3-day PSDM session.
Oct 13 -
Oct 14,
2020
London GB £1,080.00 English
Register
Oct 20 -
Oct 21,
2020
Columbus, OH US $1,595.00 English
Register
 
RCA workshop is the first two days of our standard 3-day PSDM session.
Oct 27 -
Oct 28,
2020
Toronto, Ontario CA $2,000.00 English
Register
 
RCA workshop is the first two days of our standard 3-day PSDM session.
Nov 10 -
Nov 11,
2020
Jefferson City, MO US $1,595.00 English
Register
 
RCA workshop is the first two days of our standard 3-day PSDM session.
Nov 10 -
Nov 11,
2020
Princeton, NJ US $1,595.00 English
Register
 
RCA workshop is the first two days of our standard 3-day PSDM session.
Nov 17 -
Nov 18,
2020
Paris - Les Halles FR €1,100.00 français
Register
Nov 17 -
Nov 18,
2020
Tampa, FL US $1,595.00 English
Register

RCA workshop is the first two days of our standard 3-day PSDM session.

Dec 8 -
Dec 9,
2020
San Diego, CA US $1,595.00 English
Register

 

 RCA workshop is the first two days of our standard 3-day PSDM session.

Dec 8 -
Dec 9,
2020
Atlanta, GA US $1,595.00 English
Register

RCA workshop is the first two days of our standard 3-day PSDM session.

Dec 15 -
Dec 16,
2020
Dallas, TX US $1,595.00 English
Register

RCA workshop is the first two days of our standard 3-day PSDM session.

Jan 19 -
Jan 20,
2021
Paris, Les Halles FR €1,100.00 Français
Register
Jan 26 -
Jan 27,
2021
London GB £1,080.00 English
Register
Mar 23 -
Mar 24,
2021
Paris, Les Halles FR €1,100.00 Français
Register
May 11 -
May 12,
2021
London GB £1,080.00 English
Register
Jun 8 -
Jun 9,
2021
Paris, Les Halles FR €1,100.00 Français
Register
Oct 5 -
Oct 6,
2021
Paris, Les Halles FR €1,100.00 Français
Register

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