Root Cause Analysis
Workshop Overview
Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.
Audience: Employees at all levels who are required to perform root cause analysis (RCA), troubleshoot, and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.
Key Benefits
Learn the best-in-class root cause analysis methodology proven in all types of industries and organizations for nearly 60 years.
Leverage the tools required to solve problems quickly and reliably—no matter how simple or complex.
Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA.
Skills Developed
In Kepner-Tregoe's RCA, you will learn KT Problem Analysis and be able to:
- Ask the right questions to uncover critical data required for complex troubleshooting.
- Understand why "what IS NOT wrong" is just as important as "what IS wrong."
- Identify the changes that cause the most challenging problems.
- Understand the use of complementary approaches like 5 Whys and Fishbone (Ishikawa) Diagrams.
- Determine the most probable cause of problems to avoid wasteful testing and fixes.
- Confirm true cause using the surest and most cost effective way.
Just getting started with root cause analysis? These resources will help you.
Return on Investment
- A major manufacturing issue was resolved at a medical device manufacturer.
- An 18-month-old problem was eliminated at Tokyo Electron.
- Downtime eliminated at a multi-billion dollar oil and gas company.
- $150,000 in costs saved and major upheaval avoided at Duke Energy.
Workshop Details
Duration: 2 days
Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, trips and more) with a My KT membership
Credits for Certification: 1.4 CEUs
Training Options: Available as a Public Session, an on-site group training at your location, or LiveOnline.
Just getting started with root cause analysis? These resources will help you.
Workshop Outline
Download the workshop outline for: Root Cause Analysis
Workshop Schedule
Choose your country in the dropdown below
If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.
| Date | City, State/Province | Country | Price | Language | Register |
|---|---|---|---|---|---|
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Apr 27, 2021 - Apr 28, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Apr 27, 2021 - Apr 28, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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May 11, 2021 - May 12, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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May 11, 2021 - May 13, 2021 |
Virtual/Remote Session | GB | £1,080.00 | English | |
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This workshop will be delivered virtually on UK time (GMT) Participants from other countries/regions welcome. For more information and course schedule, please email us at |
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May 11, 2021 - May 12, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Jun 1, 2021 - Jun 2, 2021 |
v | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Jun 1, 2021 - Jun 2, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Jun 8, 2021 - Jun 9, 2021 |
Paris, Les Halles | FR | €1,100.00 | Français | |
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Jun 15, 2021 - Jun 16, 2021 |
Columbus, OH | US | $1,595.00 | English | |
|
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis.
This training is subject to change to an online class if the pandemic restrictions prevail. |
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Jun 29, 2021 - Jun 30, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Jun 29, 2021 - Jun 30, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
|
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Jul 12, 2021 - Jul 13, 2021 |
Chicago, IL | US | $1,595.00 | English | |
|
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis.
This training is subject to change to an online class if the pandemic restrictions prevail.
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Jul 27, 2021 - Jul 28, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
|
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Jul 27, 2021 - Jul 28, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
|
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Aug 24, 2021 - Aug 25, 2021 |
Virtual session | CA | $2,000.00 | English | |
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Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Aug 24, 2021 - Aug 25, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
|
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Aug 25, 2021 - Aug 26, 2021 |
Singapore | SG | $1,400.00 | English | |
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SGD1,400 per participant, SGD1,200 for 3 or more (fees before any applicable taxes) |
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Sep 7, 2021 - Sep 8, 2021 |
Kuala Lumpur | MY | RM2,900.00 | English | |
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MYR2,900 per participant, MYR2,500 for 3 or more (fees before any applicable taxes) |
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Sep 21, 2021 - Sep 22, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Sep 21, 2021 - Sep 22, 2021 |
Virtual session | US | $1,595.00 | English | |
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Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
|
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Oct 5, 2021 - Oct 6, 2021 |
Paris, Les Halles | FR | €1,100.00 | Français | |
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Oct 19, 2021 - Oct 20, 2021 |
Princeton, NJ | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
This training is subject to change to online class (virtual) if the pandemic conditions prevail. |
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Nov 9, 2021 - Nov 10, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Nov 9, 2021 - Nov 10, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
|
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Dec 14, 2021 - Dec 15, 2021 |
Virtual session | CA | $2,000.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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Dec 14, 2021 - Dec 15, 2021 |
Virtual session | US | $1,595.00 | English | |
|
Online Workshop conducted over two consecutive days, via WebEx 10:00 am - 6:00 pm EST (with plenty of breaks).
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
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