Problem Solving & Decision Making
Workshop Overview
When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.
Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.
Key Benefits
Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.
Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.
Walk away ready to immediately apply these new skills back on-the-job.
Skills Developed
Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:
- Conduct root cause analysis (RCA) on complex problems.
- Make tough decisions aligned with operational priorities.
- Identify and plan for the resolution of high-priority issues.
- Understand and proactively manage risks and opportunities.
- Ask the right questions to find hidden insight.
Return on Investment
By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:
- A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
- A vinyl manufacturer increased annualized production with a significant rise in profits.
- A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
- A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
- Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.
Workshop Details
Duration: 3-4 days
Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership
Certification Credits: 2.1 CEUs / 21 PDUs
Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline
Workshop Outline
Download the workshop outline for: Problem Solving & Decision Making
Workshop Schedule
Choose your country in the dropdown below
If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.
| Date | City, State/Province | Country | Price | Language | Register |
|---|---|---|---|---|---|
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Sep 22 - Sep 24, 2020 |
Virtual Session | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice. |
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Sep 22 - Sep 24, 2020 |
Beijing | CN | ¥9,800.00 | Bilingual (English/Mandarin) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Sep 22 - Sep 24, 2020 |
Kuala Lumpur | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Sep 22 - Sep 24, 2020 |
Virtual Session | US | $1,995.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice. |
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Oct 6 - Oct 8, 2020 |
Virtual Session | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks).
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Oct 6 - Oct 8, 2020 |
Salt Lake City, UT | US | $1,995.00 | English | |
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Oct 6 - Oct 8, 2020 |
Virtual session | US | $1,995.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks).
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Oct 13 - Oct 16, 2020 |
Virtual Session | GB | £1,475.00 | English | |
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Oct 13 - Oct 16, 2020 |
Virtual | IE | €1,845.00 | English | |
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This workshop will now be run as a virtual session. Please contact us for a detailed timetable. |
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Oct 13 - Oct 16, 2020 |
Remote / Virtual Session | NZ | $2,600.00 | English | |
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Live web session from 8.30AM to 2.30PM. The Session is comprised of four 6-hour web-sessions with breaks in between. Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Oct 14 - Oct 16, 2020 |
Singapore | SG | $2,000.00 | English | |
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S$2,000 per participant, S$1,700 for 3 or more (fees before any applicable taxes) |
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Oct 20 - Oct 22, 2020 |
Virtual session | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Oct 20 - Oct 22, 2020 |
Hong Kong | CN | $12,300.00 | English | |
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HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes) |
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Oct 20 - Oct 22, 2020 |
Virtual session | US | $1,995.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Oct 27 - Oct 29, 2020 |
Taipei | CN | NT$47,000.00 | Bilingual (English/Chinese) | |
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NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes) |
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Nov 3 - Nov 5, 2020 |
Penang | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Nov 9 - Nov 11, 2020 |
Den Dolder | NL | €2,250.00 | Nederlands | |
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Terugkomdag: 7 december 2020 |
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Nov 10 - Nov 12, 2020 |
Virtual session | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Nov 10 - Nov 12, 2020 |
Berlin | DE | €1,845.00 | Deutsch | |
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Anwendungstag: 07.12.2020 |
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Nov 10 - Nov 12, 2020 |
Kuala Lumpur | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Nov 10 - Nov 12, 2020 |
Virtual Session | US | $1,995.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Nov 17 - Nov 19, 2020 |
Shanghai | CN | ¥9,800.00 | Bilingual (English/Chinese) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Dec 8 - Dec 10, 2020 |
Virtual Session | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Dec 8 - Dec 10, 2020 |
Virtual Session | US | $1,995.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 10:00 am - 6:00 pm EST (with plenty of breaks). |
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Dec 9 - Dec 11, 2020 |
Singapore | SG | $2,000.00 | English | |
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S$2,000 per participant, S$1,700 for 3 or more (fees before any applicable taxes) |
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Feb 9 - Feb 11, 2021 |
London | GB | £1,475.00 | English | |
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Apr 20 - Apr 22, 2021 |
Berlin | DE | €1,845.00 | Deutsch | |
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Apr 27 - Apr 30, 2021 |
Online-Seminar | DE | €1,845.00 | Deutsch | |
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Jun 15 - Jun 17, 2021 |
London | GB | £1,475.00 | English | |
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Sep 14 - Sep 16, 2021 |
London | GB | £1,475.00 | English | |
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Nov 9 - Nov 11, 2021 |
London | GB | £1,475.00 | English | |
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Nov 16 - Nov 18, 2021 |
Berlin | DE | €1,845.00 | Deutsch | |
