Workshop Overview

When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.

Future of Jobs Report 2020The Future of Jobs Report 2020  from the World Economic Forum includes Problem Solving as a top skill that employers continue to see as rising in prominence with year-on-year consistency.

Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

KT is not endorsed by, or affiliated with the World Economic Forum.

Key Benefits

Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job. 

Skills Developed

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution of high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.

Return on Investment

By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

  • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
  • A vinyl manufacturer increased annualized production with a significant rise in profits.
  • A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
  • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
  • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.

Workshop Details

Duration: 3-4 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

Certification Credits: 2.1 CEUs 

Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline

Workshop Outline

Download the workshop outline for: Problem Solving & Decision Making

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Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.

Date City, State/Province Country Price Language Register
Aug 10, 2021 -
Aug 12, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Aug 24, 2021 -
Aug 26, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
 
Aug 24, 2021 -
Aug 26, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Aug 24, 2021 -
Aug 26, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
Sep 1, 2021 -
Sep 3, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Sep 7, 2021 -
Sep 9, 2021
Penang MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Sep 13, 2021 -
Sep 14, 2021
Den Dolder or Online NL €2,250.00 Dutch
Register

13-14 september & 4-5 oktober 2021


 

Sep 14, 2021 -
Sep 16, 2021
London GB £1,475.00 English
Register
Sep 21, 2021 -
Sep 23, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
 
Sep 21, 2021 -
Sep 23, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
Oct 12, 2021 -
Oct 14, 2021
San Francisco, CA US $1,995.00 English
Register

 

 

Oct 19, 2021 -
Oct 21, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Oct 19, 2021 -
Oct 22, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over four  consecutive days, via WebEx

8:00 am - 2:00 pm EST (with plenty of breaks).

 

 

Oct 26, 2021 -
Oct 28, 2021
Taipei CN NT$47,000.00 Bilingual (English/Chinese)
Register

TWD 47,000 per participant, TWD 40,000 for 3 or more (fees before any applicable taxes)

Oct 26, 2021 -
Oct 28, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Nov 1, 2021 -
Nov 2, 2021
Den Dolder or Online NL €2,250.00 Dutch
Register

1-2 november & 22-23 november 2021

 

Nov 2, 2021 -
Nov 4, 2021
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Nov 9, 2021 -
Nov 11, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
 
Nov 9, 2021 -
Nov 11, 2021
London GB £1,475.00 English
Register
Nov 9, 2021 -
Nov 11, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
Nov 10, 2021 -
Nov 12, 2021
Singapore SG $2,000.00 English
Register

SGD2,000 per participant, SGD1,700 for 3 or more  (fees before any applicable taxes)

Nov 16, 2021 -
Nov 18, 2021
Beijing CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Nov 16, 2021 -
Nov 18, 2021
Berlin DE €1,845.00 Deutsch
Register

 

 

Dec 7, 2021 -
Dec 9, 2021
Hong Kong CN $12,300.00 English
Register

HKD 12,300 per participant, HKD 10,500 for 3 or more (fees before any applicable taxes)

Dec 7, 2021 -
Dec 9, 2021
Kuala Lumpur MY RM3,600.00 English
Register

MYR3,600 per participant, MYR3,000 for 3 or more (fees before any applicable taxes)

Dec 14, 2021 -
Dec 17, 2021
Virtual session CA $2,600.00 English
Register

Online Workshop conducted over four consecutive days, via WebEx

Noon - 6:00 pm EDT (with plenty of breaks).

 
Dec 14, 2021 -
Dec 16, 2021
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

CNY 9,800 per participant, CNY 8,300 for 3 or more (fees before any applicable taxes)

Dec 14, 2021 -
Dec 17, 2021
Virtual session US $1,995.00 English
Register

Online Workshop conducted over four consecutive days, via WebEx

Noon - 6:00 pm EDT (with plenty of breaks).

 
 
Feb 8, 2022 -
Feb 11, 2021
Virtual GB £1,475.00 English
Register

Instructor-led virtual training over 4 days (5-6 hours / day)

UK time zone. Participants are welcome to join from other locations.

Jun 14, 2022 -
Jun 16, 2022
London GB £1,475.00 English
Register
Sep 13, 2022 -
Sep 16, 2022
Virtual GB £1,475.00 English
Register

Instructor-led virtual training over 4 days (5-6 hours / day)

UK time zone. Participants are welcome to join from other locations.

Nov 8, 2022 -
Nov 10, 2022
London GB £1,475.00 English
Register

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