Problem Solving & Decision Making
Workshop Overview
When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.
Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.
Key Benefits
Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.
Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.
Walk away ready to immediately apply these new skills back on-the-job.
Skills Developed
Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:
- Conduct root cause analysis (RCA) on complex problems.
- Make tough decisions aligned with operational priorities.
- Identify and plan for the resolution high-priority issues.
- Understand and proactively manage risks and opportunities.
- Ask the right questions to find hidden insight.
Return on Investment
By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:
- A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
- A vinyl manufacturer increased annualized production with a significant rise in profits.
- A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
- A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
- Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.
Workshop Details
Duration: 3-4 days
Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership
Certification Credits: 2.1 CEUs / 21 PDUs
Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline
Workshop Outline
Download the workshop outline for Problem Solving & Decision Making.
Workshop Schedule
Choose your country in the dropdown below
to be held at your company, please Contact US for more information.
| Date | City, State/Province | Country | Price | Language | Register |
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Jun 2 - Jun 4, 2020 |
Virtual | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 8:30 am - 5 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice. |
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Jun 2 - Jun 4, 2020 |
Guangzhou | CN | ¥9,800.00 | Bilingual (English/Chinese) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Jun 2 - Jun 2, 2020 |
Remote / Virtual Session | MY | RM895.00 | English | |
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SITUATION APPRAISAL RM 895 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 PM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jun 2 - Jun 4, 2020 |
Virtual | US | $1,995.00 | English | |
|
Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 8:30 am - 5 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice. |
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Jun 3 - Jun 3, 2020 |
Remote / Virtual Session | MY | RM895.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS RM 895 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 11.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jun 4 - Jun 15, 2020 |
Online Webex | NL | €649.00 | Nederlands | |
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Probleemanalyse & Besluitvormingsanalyse - 14.5 uur - Neem voor meer informatie contact met ons op |
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Jun 9 - Jun 11, 2020 |
Remote / Virtual Session | MY | RM1,350.00 | English | |
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PROBLEM ANALYSIS RM 1,350 per participant (fees before any applicable taxes). Live web session on first & third day begins at 8.30 AM to 12.30 PM (GMT+8); self-paced study on second day. The Session is comprised of two 4-hour web-sessions separated by a day (the second day). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jun 10 - Jun 12, 2020 |
Remote / Virtual Session | MY | RM895.00 | English | |
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DECISION ANALYSIS RM 895 per participant (fees before any applicable taxes). Live web session on first & third day begins at 8.30 AM to 11.30 AM (GMT+8); self-paced study on second day. The Session is comprised of two 3-hour web-sessions separated by a day (the second day). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jun 16 - Jun 19, 2020 |
Virtual | CA | $2,600.00 | English | |
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Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on four consecutive days, 10 am - 4:30 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice. |
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Jun 16 - Jun 18, 2020 |
Shanghai | CN | ¥9,800.00 | Bilingual (English/Chinese) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Jun 16 - Jun 18, 2020 |
Hamburg | DE | €1,845.00 | Deutsch | |
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Anwendungstag: 14.09.2020 |
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Jun 16 - Jun 19, 2020 |
Virtual Session | GB | £1,475.00 | English | |
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Jun 16 - Jun 16, 2020 |
Remote / Virtual Session | MY | RM895.00 | English | |
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SITUATION APPRAISAL RM 895 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 12.30 PM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jun 16 - Jun 19, 2020 |
Virtual session | US | $1,995.00 | English | |
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PROBLEM SOLVING DECISION MAKING This session is a full virtual KT Problem Solving and Decision Making workshop held by WebEx on four consecutive days, 10 am to 4:30 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice. |
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Jun 17 - Jun 17, 2020 |
Remote / Virtual Session | MY | RM895.00 | English | |
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POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS RM 895 per participant (fees before any applicable taxes) Live web session begins at 8.30 AM to 11.30 AM (GMT+8) Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required. |
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Jun 22 - Jun 24, 2020 |
Remote / Virtual Session | MY | RM1,350.00 | English | |
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PROBLEM ANALYSIS RM 1,350 per participant (fees before any applicable taxes). Live web session on first & third day begins at 8.30 AM to 12.30 PM (GMT+8); self-paced study on second day. The Session is comprised of two 4-hour web-sessions separated by a day (the second day). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jun 23 - Jun 25, 2020 |
Remote / Virtual Session | MY | RM895.00 | English | |
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DECISION ANALYSIS RM 895 per participant (fees before any applicable taxes). Live web session on first & third day begins at 8.30 AM to 11.30 AM (GMT+8); self-paced study on second day. The Session is comprised of two 3-hour web-sessions separated by a day (the second day). Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.
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Jun 24 - Jun 26, 2020 |
Singapore | SG | $2,000.00 | English | |
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S$2,000 per participant, S$1,700 for 3 or more (fees before any applicable taxes) |
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Jul 14 - Jul 16, 2020 |
Hong Kong | CN | $12,300.00 | English | |
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HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes) |
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Jul 14 - Jul 16, 2020 |
Kuala Lumpur | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Jul 14 - Jul 16, 2020 |
San Diego, CA | US | $1,995.00 | English | |
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Jul 14 - Jul 16, 2020 |
Boston, MA | US | $1,995.00 | English | |
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Jul 21 - Jul 23, 2020 |
Taipei | CN | NT$47,000.00 | Bilingual (English/Chinese) | |
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NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes) |
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Jul 22 - Jul 24, 2020 |
Melbourne, VIC | AU | $2,600.00 | English | |
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Aug 11 - Aug 13, 2020 |
Virtual session | CA | $2,600.00 | English | |
|
Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 8:30 am - 5 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice.
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Aug 11 - Aug 13, 2020 |
Virtual session | US | $1,995.00 | English | |
|
Problem Solving Decision Making This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx on three consecutive days, 8:30 am - 5 pm EST (with plenty of breaks). Each participant will also receive up to 90 minutes of coaching from a KT consultant on a specific issue of their choice.
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Aug 18 - Aug 20, 2020 |
Denver, CO | US | $1,995.00 | English | |
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Aug 19 - Aug 21, 2020 |
Singapore | SG | $2,000.00 | English | |
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S$2,000 per participant, S$1,700 for 3 or more (fees before any applicable taxes) |
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Aug 25 - Aug 27, 2020 |
Shanghai | CN | ¥9,800.00 | Bilingual (English/Mandarin) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Sep 1 - Sep 3, 2020 |
Arlington, VA | US | $1,995.00 | English | |
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Sep 8 - Sep 10, 2020 |
Guangzhou | CN | ¥9,800.00 | Bilingual (English/Mandarin) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Sep 8 - Sep 10, 2020 |
Santa Clara, CA | US | $1,995.00 | English | |
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Sep 14 - Sep 16, 2020 |
Den Dolder | NL | €2,250.00 | Nederlands | |
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Terugkomdag: 12 oktober 2020 |
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Sep 15 - Sep 17, 2020 |
London | GB | £1,475.00 | English | |
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Sep 15 - Sep 17, 2020 |
Princeton, NJ | US | $1,995.00 | English | |
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Sep 16 - Sep 18, 2020 |
Canberra, ACT | AU | $2,600.00 | English | |
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Sep 22 - Sep 24, 2020 |
Beijing | CN | ¥9,800.00 | Bilingual (English/Mandarin) | |
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RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Sep 22 - Sep 24, 2020 |
Kuala Lumpur | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Sep 22 - Sep 24, 2020 |
Chicago, IL | US | $1,995.00 | English | |
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Oct 6 - Oct 8, 2020 |
Salt Lake City, UT | US | $1,995.00 | English | |
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Oct 6 - Oct 8, 2020 |
Houston, TX | US | $1,995.00 | English | |
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Oct 13 - Oct 15, 2020 |
Dublin | IE | €1,845.00 | English | |
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Oct 14 - Oct 16, 2020 |
Singapore | SG | $2,000.00 | English | |
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S$2,000 per participant, S$1,700 for 3 or more (fees before any applicable taxes) |
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Oct 20 - Oct 22, 2020 |
Hong Kong | CN | $12,300.00 | English | |
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HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes) |
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Oct 20 - Oct 22, 2020 |
Columbus, OH | US | $1,995.00 | English | |
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Oct 27 - Oct 29, 2020 |
Toronto, Ontario | CA | $2,600.00 | English | |
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Oct 27 - Oct 29, 2020 |
Taipei | CN | NT$47,000.00 | Bilingual (English/Chinese) | |
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NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes) |
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Nov 3 - Nov 5, 2020 |
Penang | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Nov 9 - Nov 11, 2020 |
Den Dolder | NL | €2,250.00 | Nederlands | |
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Terugkomdag: 7 december 2020 |
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Nov 10 - Nov 12, 2020 |
Berlin | DE | €1,845.00 | Deutsch | |
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Anwendungstag: 07.12.2020 |
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Nov 10 - Nov 12, 2020 |
Kuala Lumpur | MY | RM3,600.00 | English | |
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RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes) |
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Nov 10 - Nov 12, 2020 |
Jefferson City, MO | US | $1,995.00 | English | |
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Nov 10 - Nov 12, 2020 |
Princeton, NJ | US | $1,995.00 | English | |
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Nov 17 - Nov 19, 2020 |
Shanghai | CN | ¥9,800.00 | Bilingual (English/Chinese) | |
|
RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes) |
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Nov 17 - Nov 19, 2020 |
London | GB | £1,475.00 | English | |
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Nov 17 - Nov 19, 2020 |
Tampa, FL | US | $1,995.00 | English | |
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Dec 8 - Dec 10, 2020 |
San Diego, CA | US | $1,995.00 | English | |
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Dec 8 - Dec 10, 2020 |
Atlanta, GA | US | $1,995.00 | English | |
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Dec 9 - Dec 11, 2020 |
Singapore | SG | $2,000.00 | English | |
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S$2,000 per participant, S$1,700 for 3 or more (fees before any applicable taxes) |
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Dec 15 - Dec 17, 2020 |
Dallas, TX | US | $1,995.00 | English | |