Workshop Overview

When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.

Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

Key Benefits

Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job. 

Skills Developed

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.

Return on Investment

By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

  • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
  • A vinyl manufacturer increased annualized production with a significant rise in profits.
  • A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
  • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
  • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.

Workshop Details

Duration: 3-4 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

Certification Credits: 2.1 CEUs / 21 PDUs

Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline

Workshop Outline

Download the workshop outline for Problem Solving & Decision Making.

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.
Date City, State/Province Country Price Language Register
Jun 2 -
Jun 4,
2020
Virtual CA $2,600.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

8:30 am - 5 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Jun 2 -
Jun 4,
2020
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jun 2 -
Jun 2,
2020
Remote / Virtual Session MY RM895.00 English
Register

SITUATION APPRAISAL

RM 895 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 PM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jun 2 -
Jun 4,
2020
Virtual US $1,995.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

8:30 am - 5 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Jun 3 -
Jun 3,
2020
Remote / Virtual Session MY RM895.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

RM 895 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 11.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jun 4 -
Jun 15,
2020
Online Webex NL €649.00 Nederlands
Register

Probleemanalyse & Besluitvormingsanalyse - 14.5 uur - Neem voor meer informatie contact met ons op 

Jun 9 -
Jun 11,
2020
Remote / Virtual Session MY RM1,350.00 English
Register

PROBLEM ANALYSIS

RM 1,350 per participant (fees before any applicable taxes).

Live web session on first & third day begins at 8.30 AM to 12.30 PM (GMT+8); self-paced study on second day.

The Session is comprised of two 4-hour web-sessions separated by a day (the second day).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jun 10 -
Jun 12,
2020
Remote / Virtual Session MY RM895.00 English
Register

DECISION ANALYSIS

RM 895 per participant (fees before any applicable taxes).

Live web session on first & third day begins at 8.30 AM to 11.30 AM (GMT+8); self-paced study on second day.

The Session is comprised of two 3-hour web-sessions separated by a day (the second day).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jun 16 -
Jun 19,
2020
Virtual CA $2,600.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on  four consecutive days,

10 am - 4:30 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Jun 16 -
Jun 18,
2020
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jun 16 -
Jun 18,
2020
Hamburg DE €1,845.00 Deutsch
Register

Anwendungstag: 14.09.2020

Jun 16 -
Jun 19,
2020
Virtual Session GB £1,475.00 English
Register
Jun 16 -
Jun 16,
2020
Remote / Virtual Session MY RM895.00 English
Register

SITUATION APPRAISAL

RM 895 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 12.30 PM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jun 16 -
Jun 19,
2020
Virtual session US $1,995.00 English
Register

PROBLEM SOLVING DECISION MAKING

This session is a full virtual KT Problem Solving and Decision Making workshop held by WebEx

on four consecutive days,

10 am to 4:30 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Jun 17 -
Jun 17,
2020
Remote / Virtual Session MY RM895.00 English
Register

POTENTIAL PROBLEM ANALYSIS / POTENTIAL OPPORTUNITY ANALYSIS

RM 895 per participant (fees before any applicable taxes)

Live web session begins at 8.30 AM to 11.30 AM (GMT+8)

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jun 22 -
Jun 24,
2020
Remote / Virtual Session MY RM1,350.00 English
Register

PROBLEM ANALYSIS

RM 1,350 per participant (fees before any applicable taxes).

Live web session on first & third day begins at 8.30 AM to 12.30 PM (GMT+8); self-paced study on second day.

The Session is comprised of two 4-hour web-sessions separated by a day (the second day).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jun 23 -
Jun 25,
2020
Remote / Virtual Session MY RM895.00 English
Register

DECISION ANALYSIS

RM 895 per participant (fees before any applicable taxes).

Live web session on first & third day begins at 8.30 AM to 11.30 AM (GMT+8); self-paced study on second day.

The Session is comprised of two 3-hour web-sessions separated by a day (the second day).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jun 24 -
Jun 26,
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Jul 14 -
Jul 16,
2020
Hong Kong CN $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Jul 14 -
Jul 16,
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Jul 14 -
Jul 16,
2020
San Diego, CA US $1,995.00 English
Register
Jul 14 -
Jul 16,
2020
Boston, MA US $1,995.00 English
Register
Jul 21 -
Jul 23,
2020
Taipei CN NT$47,000.00 Bilingual (English/Chinese)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Jul 22 -
Jul 24,
2020
Melbourne, VIC AU $2,600.00 English
Register
Aug 11 -
Aug 13,
2020
Virtual session CA $2,600.00 English
Register
 

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

8:30 am - 5 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

 

Aug 11 -
Aug 13,
2020
Virtual session US $1,995.00 English
Register
 

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

8:30 am - 5 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

 

Aug 18 -
Aug 20,
2020
Denver, CO US $1,995.00 English
Register
Aug 19 -
Aug 21,
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Aug 25 -
Aug 27,
2020
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep 1 -
Sep 3,
2020
Arlington, VA US $1,995.00 English
Register
Sep 8 -
Sep 10,
2020
Guangzhou CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep 8 -
Sep 10,
2020
Santa Clara, CA US $1,995.00 English
Register
Sep 14 -
Sep 16,
2020
Den Dolder NL €2,250.00 Nederlands
Register

Terugkomdag: 12 oktober 2020 

Sep 15 -
Sep 17,
2020
London GB £1,475.00 English
Register
Sep 15 -
Sep 17,
2020
Princeton, NJ US $1,995.00 English
Register
Sep 16 -
Sep 18,
2020
Canberra, ACT AU $2,600.00 English
Register
Sep 22 -
Sep 24,
2020
Beijing CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep 22 -
Sep 24,
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Sep 22 -
Sep 24,
2020
Chicago, IL US $1,995.00 English
Register
Oct 6 -
Oct 8,
2020
Salt Lake City, UT US $1,995.00 English
Register
Oct 6 -
Oct 8,
2020
Houston, TX US $1,995.00 English
Register
Oct 13 -
Oct 15,
2020
Dublin IE €1,845.00 English
Register
Oct 14 -
Oct 16,
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Oct 20 -
Oct 22,
2020
Hong Kong CN $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Oct 20 -
Oct 22,
2020
Columbus, OH US $1,995.00 English
Register
Oct 27 -
Oct 29,
2020
Toronto, Ontario CA $2,600.00 English
Register
Oct 27 -
Oct 29,
2020
Taipei CN NT$47,000.00 Bilingual (English/Chinese)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Nov 3 -
Nov 5,
2020
Penang MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Nov 9 -
Nov 11,
2020
Den Dolder NL €2,250.00 Nederlands
Register

Terugkomdag: 7 december 2020 

Nov 10 -
Nov 12,
2020
Berlin DE €1,845.00 Deutsch
Register

Anwendungstag: 07.12.2020

Nov 10 -
Nov 12,
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Nov 10 -
Nov 12,
2020
Jefferson City, MO US $1,995.00 English
Register
Nov 10 -
Nov 12,
2020
Princeton, NJ US $1,995.00 English
Register
Nov 17 -
Nov 19,
2020
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Nov 17 -
Nov 19,
2020
London GB £1,475.00 English
Register
Nov 17 -
Nov 19,
2020
Tampa, FL US $1,995.00 English
Register
Dec 8 -
Dec 10,
2020
San Diego, CA US $1,995.00 English
Register
Dec 8 -
Dec 10,
2020
Atlanta, GA US $1,995.00 English
Register
Dec 9 -
Dec 11,
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Dec 15 -
Dec 17,
2020
Dallas, TX US $1,995.00 English
Register

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