Workshop Overview

Kepner-Tregoe LiveOnline provides individuals and teams an efficient way to learn KT’s Clear Thinking processes from wherever they are—with no travel required.  Led by an experienced instructor, KT LiveOnline utilizes a web meeting platform to provide you access to the specific problem solving and decision making skills you want to develop. With its flexible format, you can choose to learn the specific components of the KT Problem Solving and Decision Making (PSDM) skills that you need, or go through full KT Training – from wherever you are.

Audience: Employees at all levels who are required to perform troubleshooting, root cause analysis (RCA) and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Key Benefits

With no travel expenses or time away from work, Kepner-Tregoe LiveOnline is an efficient way to learn the core problem solving and decision making processes needed for effective issue resolution.

KT LiveOnline delivers targeted learning, which is ideal for those seeking to learn one aspect of the Problem Solving and Decision Making training suite—or group them together.

Led by an experienced instructor. Includes 30 minutes of live one-on-one coaching - post workshop. KT LiveOnline connects you with the most effective learning strategies.  

Deepen critical thinking skills using the same proven approach that’s successfully helped individual learners and organizations build capability for nearly 60 years.

Sessions Offered

KT LiveOnline is available for each individual KT process and many of KT's full workshops. Sessions offered include:

Problem Analysis
A structured Root Cause Analysis approach to quickly find the cause when things are not working as they should. You'll learn to quickly identify problems and define problem scope, create and test possible causes and confirm the true cause before taking action.

Decision Analysis
A systematic, data-driven approach to making more effective strategic, operational, and tactical decisions. You'll learn to identify objectives, choices and risks for potential decisions and use simple-but-robust techniques to make the best choices.

Situation Appraisal
Stop wasting your and others time. When faced with difficult situations/projects or just managing day-to-day problems, learn to clearly define and prioritize those issues and plan appropriate actions to ensure the best results in a timely manner.

Potential Problem Analysis
A systematic approach to protect the success of actions or projects. Learn to prevent serious problems and limit the impact of problems that happen. Attendees will also learn Potential Opportunity Analysis: a similar process for identifying and leveraging future opportunities.

Full workshops available including Problem Solving and Decision Making, Root Cause Analysis, Troubleshooting Foundations, Major Incident Management, and Problem Management

Workshop Details

Duration:

KT Process  Web-Based Sessions Practice (between Web-Based Sessions) Total

Problem Analysis

Two 4 hr web sessions with breaks

1 hour self-paced study

8 hours

Decision Analysis

Two 3 hours web sessions with breaks

1 hour self-paced study

6 hours

Situation Appraisal

Two 2 hr web sessions or one 4 hr web session with breaks

1 hour self-paced study

4 hours

Potential Problem  Analysis

Two 1.5 web sessions or one 3 hr web session with breaks

1 hour self-paced study

3 hours

Full KT workshops (inquire about availability) Number of web sessions and weeks depends on amount content and client schedule Varies Varies

 

Learning Tools Included: KT LiveOnline connects you with dynamic discussions, videos, practice scenarios, digital study materials and a coaching/feedback session with your instructor. All workshop attendees will also receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips and more) with a My KT membership.

Credits for Certification:

Situation Appraisal: 0.4 CEUs / 4 PDUs

Problem Analysis: 0.8 CEUs / 8 PDUs

Decision Analysis: 0.6 CEUs / 6 PDUs

Potential Problem Analysis: 0.3 CEUs / 3 PDUs

Training Options: Available as an instructor-led online public session or as a group training for your employees only.

 

Workshop Outline

Download the workshop outline for KT LiveOnline: Problem Solving & Decision Making.

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.
Date City, State/Province Country Price Language Register
Jul 14 -
Jul 23,
2020
Remote / Virtual Session AU $2,600.00 English
Register

Full virtual KT Problem Solving & Decision Making workshop on July 14 - 16 & July 21 - 23 from 10.30AM to 2.30PM (GMT+10).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jul 14 -
Jul 23,
2020
Remote / Virtual Session, Hong Kong CN $12,300.00 English
Register

PROBLEM SOLVING & DECISION MAKING

HKD 10,500 per participant (fees before any applicable taxes)

Live web session on July 14 - 16 & July 21 - 23 from 8.30AM to 12.30PM (GMT+8).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 14 -
Jul 23,
2020
Remote / Virtual Session MY RM3,000.00 English
Register

PROBLEM SOLVING & DECISION MAKING

RM 3,000 per participant (fees before any applicable taxes)

Live web session on July 14 - 16 & July 21 - 23 from 8.30AM to 12.30PM (GMT+8).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 14 -
Jul 23,
2020
Remote / Virtual Session NZ $2,600.00 English
Register

Full virtual KT Problem Solving & Decision Making workshop on July 14 - 16 & July 21 - 23 from 12.30PM to 4.30PM (GMT+12).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

 

Jul 14 -
Jul 23,
2020
Remote / Virtual Session SG $2,000.00 English
Register

PROBLEM SOLVING & DECISION MAKING

S$ 1,700 per participant (fees before any applicable taxes)

Live web session on July 14 - 16 & July 21 - 23 from 8.30AM to 12.30PM (GMT+8).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 14 -
Jul 16,
2020
Virtual session US $1,995.00 English
Register

PROBLEM SOLVING DECISION MAKING

This session is a full virtual KT Problem Solving and Decision Making workshop held by WebEx

on three consecutive days,

10 am to 6:00 PM pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Jul 21 -
Jul 23,
2020
Remote / Virtual Session CN ¥9,800.00 Mandarin
Register

PROBLEM SOLVING & DECISION MAKING

CNY 8,300 per participant (fees before any applicable taxes)

Live web session on July 21 - 23 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Jul 21 -
Jul 23,
2020
Remote / Virtual Session, Taiwan CN NT$47,000.00 Mandarin
Register

PROBLEM SOLVING & DECISION MAKING

NT$ 40,000 per participant (fees before any applicable taxes)

Live web session on July 21 - 23 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Aug 18 -
Aug 20,
2020
Virtual session US $1,995.00 English
Register
 

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

10:00 Am - 6:00 PM EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

 

Sep 1 -
Sep 3,
2020
Virtual session US $895.00 English
Register
Problem Analysis/Root Cause Analysis
 

Live web session on Tuesday & Thursday begins at 1:00 PM Eastern US Timezone.

1-hour self-paced study on Wednesday

The Session is comprised of two 4-hour web-sessions separated by a day. 

Technical Requirements : Laptop or PC (one learner per computer) and ability to dial-in are required.

 

Sep 8 -
Sep 10,
2020
Virtual session US $1,995.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

10:00 am - 6:00pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Sep 15 -
Sep 18,
2020
Virtual / Remote Session AU $2,600.00 English
Register

Full virtual KT Problem Solving & Decision Making workshop on four consecutive days.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Sep 15 -
Sep 18,
2020
Virtual Session GB £1,475.00 English
Register

Full Problem Solving & Decision Making course. Please contact us for a detailed timetable. 

Sep 22 -
Sep 24,
2020
Virtual session US $1,995.00 English
Register

Problem Solving Decision Making

This session is a full virtual KT Problem Solving Decision Making workshop held by WebEx

on three consecutive days,

10:00 am - 6:00 pm EST (with plenty of breaks).

Each participant will also receive up to 90 minutes of coaching from a

KT consultant on a specific issue of their choice.

Oct 6 -
Oct 15,
2020
Remote / Virtual Session, Hong Kong CN $12,300.00 English
Register

PROBLEM SOLVING & DECISION MAKING

HKD 10,500 per participant (fees before any applicable taxes)

Live web session on October 6 - 8 & October 13 - 15 from 8.30AM to 12.30PM (GMT+8).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Oct 6 -
Oct 15,
2020
Remote / Virtual Session MY RM3,000.00 English
Register

PROBLEM SOLVING & DECISION MAKING

RM 3,000 per participant (fees before any applicable taxes)

Live web session on October 6 - 8 & October 13 - 15 from 8.30AM to 12.30PM (GMT+8).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Oct 6 -
Oct 15,
2020
Remote / Virtual Session SG $2,000.00 English
Register

PROBLEM SOLVING & DECISION MAKING

S$ 1,700 per participant (fees before any applicable taxes)

Live web session on October 6 - 8 & October 13 - 15 from 8.30AM to 12.30PM (GMT+8).

The Session is comprised of six 4-hour web-sessions.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Oct 13 -
Oct 16,
2020
Virtual / Remote Session NZ $2,600.00 English
Register

Full virtual KT Problem Solving & Decision Making workshop on four consecutive days.

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Oct 13 -
Oct 15,
2020
Virtual session US $895.00 English
Register
Problem Analysis/Root Cause Analysis
 

Live web session on Tuesday & Thursday begins at 1:00 PM Eastern US Timezone.

1-hour self-paced study on Wednesday

The Session is comprised of two 4-hour web-sessions separated by a day. 

Technical Requirements : Laptop or PC (one learner per computer) and ability to dial-in are required.

 

Dec 1 -
Dec 3,
2020
Remote / Virtual Session CN ¥9,800.00 Mandarin
Register

PROBLEM SOLVING & DECISION MAKING

CNY 8,300 per participant (fees before any applicable taxes)

Live web session on December 1 - 3  from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Dec 1 -
Dec 3,
2020
Remote / Virtual Session, Taiwan CN NT$47,000.00 Mandarin
Register

PROBLEM SOLVING & DECISION MAKING

NT$ 40,000 per participant (fees before any applicable taxes)

Live web session on December 1 - 3 from 8.30AM to 5.30PM (GMT+8).

Technical Requirement: Laptop or PC (one learner per computer), reliable internet connection, audio and microphone are required.

Dec 1 -
Dec 3,
2020
Virtual session US $895.00 English
Register
Problem Analysis/Root Cause Analysis
 

Live web session on Tuesday & Thursday begins at 1:00 PM Eastern US Timezone.

1-hour self-paced study on Wednesday

The Session is comprised of two 4-hour web-sessions separated by a day. 

Technical Requirements : Laptop or PC (one learner per computer) and ability to dial-in are required.

 

Contact KT

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