Workshop Overview

When faced with a problem or decision, you need the right answer—and fast. For almost 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.

Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

Key Benefits

Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job. 

Skills Developed

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.

Return on Investment

By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

  • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
  • A vinyl manufacturer increased annualized production with a significant rise in profits.
  • A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
  • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
  • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.

Workshop Details

Duration: 3-4 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

Certification Credits: 2.1 CEUs / 21 PDUs

Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.
Date City, State/Province Country Price Language Register
Nov. 26-
Nov. 28
2019
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Dec. 3-
Dec. 5
2019
Beijing CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Dec. 4-
Dec. 6
2019
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Dec. 10-
Dec. 12
2019
Toronto, Ontario CA $2,600.00
Register
Dec. 16-
Dec. 18
2019
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Jan. 14-
Jan. 16
2020
San Diego, CA US $1,995.00
Register
Jan. 28-
Jan. 30
2020
Dallas, TX US $1,995.00
Register
Feb. 4-
Feb. 6
2020
Atlanta, GA US $1,995.00
Register
Feb. 11-
Feb. 13
2020
London GB £1,475.00 English
Register
Feb. 12-
Feb. 14
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Feb. 18-
Feb. 20
2020
Beijing CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Feb. 25-
Feb. 27
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Feb. 25-
Feb. 27
2020
Denver, CO US $1,995.00
Register
Mar. 3-
Mar. 5
2020
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Mar. 3-
Mar. 5
2020
Penang MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Mar. 3-
Mar. 5
2020
Austin, TX US $1,995.00
Register
Mar. 10-
Mar. 12
2020
Vancouver, BC CA $2,600.00
Register
Mar. 10-
Mar. 12
2020
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Mar. 10-
Mar. 12
2020
Santa Clara, CA US $1,995.00
Register
Mar. 10-
Mar. 12
2020
Princeton, NJ US $1,995.00
Register
Mar. 17-
Mar. 19
2020
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Mar. 17-
Mar. 19
2020
Columbus, OH US $1,995.00
Register
Mar. 24-
Mar. 26
2020
Taipei TW NT$47,000.00 Bilingual (English/Chinese)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Mar. 24-
Mar. 26
2020
NYC, NY US $1,995.00
Register
Mar. 24-
Mar. 26
2020
Chicago, IL US $1,995.00
Register
Mar. 31-
Apr. 2
2020
Berlin DE €1,845.00 Deutsch
Register

Anwendungstag: 04.05.2020

Apr. 1-
Apr. 3
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Apr. 7-
Apr. 9
2020
Johor Bahru MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Apr. 7-
Apr. 9
2020
Minneapolis, MN US $1,995.00
Register
Apr. 7-
Apr. 9
2020
Boston, MA US $1,995.00
Register
Apr. 14-
Apr. 16
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Apr. 14-
Apr. 16
2020
Den Dolder NL €2,250.00 Nederlands
Register

Terugkomdag: 11 mei 2020 

Apr. 28-
Apr. 30
2020
London GB £1,475.00 English
Register
Apr. 28-
Apr. 30
2020
Atlanta, GA US $1,995.00
Register
Apr. 28-
Apr. 30
2020
Tampa, FL US $1,995.00
Register
May. 12-
May. 14
2020
Calgary, Alberta CA $2,600.00
Register
May. 12-
May. 14
2020
Houston, TX US $1,995.00
Register
May. 12-
May. 14
2020
Boise, ID US $1,995.00
Register
May. 12-
May. 14
2020
Princeton, NJ US $1,995.00
Register
May. 19-
May. 21
2020
Beijing CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

May. 19-
May. 21
2020
San Francisco, CA US $1,995.00
Register
May. 19-
May. 21
2020
Detroit, MI US $1,995.00
Register
Jun. 2-
Jun. 4
2020
Guangzhou CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jun. 2-
Jun. 4
2020
St. Louis, MO US $1,995.00
Register
Jun. 9-
Jun. 11
2020
Toronto, Ontario CA $2,600.00
Register
Jun. 9-
Jun. 11
2020
Chicago, IL US $1,995.00
Register
Jun. 16-
Jun. 18
2020
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jun. 16-
Jun. 18
2020
Hamburg DE €1,845.00 Deutsch
Register

Anwendungstag: 14.09.2020

Jun. 16-
Jun. 18
2020
Manchester GB £1,475.00 English
Register
Jun. 23-
Jun. 25
2020
Atlanta, GA US $1,995.00
Register
Jun. 23-
Jun. 25
2020
Dallas, TX US $1,995.00
Register
Jun. 24-
Jun. 26
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Jul. 14-
Jul. 16
2020
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Jul. 14-
Jul. 16
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Jul. 21-
Jul. 23
2020
Taipei TW NT$47,000.00 Bilingual (English/Chinese)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Aug. 19-
Aug. 21
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Aug. 25-
Aug. 27
2020
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep. 8-
Sep. 10
2020
Guangzhou CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep. 14-
Sep. 16
2020
Den Dolder NL €2,250.00 Nederlands
Register

Terugkomdag: 12 oktober 2020 

Sep. 15-
Sep. 17
2020
London GB £1,475.00 English
Register
Sep. 22-
Sep. 24
2020
Beijing CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep. 22-
Sep. 24
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Oct. 13-
Oct. 15
2020
Dublin IE €1,845.00 English
Register
Oct. 14-
Oct. 16
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Oct. 20-
Oct. 22
2020
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Oct. 27-
Oct. 29
2020
Taipei TW NT$47,000.00 Bilingual (English/Chinese)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Nov. 3-
Nov. 5
2020
Penang MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Nov. 9-
Nov. 11
2020
Den Dolder NL €2,250.00 Nederlands
Register

Terugkomdag: 7 december 2020 

Nov. 10-
Nov. 12
2020
Berlin DE €1,845.00 Deutsch
Register

Anwendungstag: 07.12.2020

Nov. 10-
Nov. 12
2020
Kuala Lumpur MY RM3,600.00 English
Register

RM3,600 per participant, RM3,000 for 3 or more (fees before any applicable taxes)

Nov. 17-
Nov. 19
2020
Shanghai CN ¥9,800.00 Bilingual (English/Chinese)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Nov. 17-
Nov. 19
2020
London GB £1,475.00 English
Register
Dec. 9-
Dec. 11
2020
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

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