Presented by Rebecca George, Kepner-Tregoe

Good decision-making is critical for achieving--and sustaining--organizational excellence. Yet leaders and managers faced with daily decisions are often on auto-pilot, using instinct and intuition to just get the job done. As any flight crew will tell you, there are times when auto-pilot has to be over-ridden and critical thinking applied. The same is true of organizational decisions.

If asked to break down “how we decide,” most of us struggle to put our approach into words. From “whoever says it the loudest wins” to “let’s vote on it,” many organizations fail to make the best choices. And they miss an important opportunity to empower and elevate the performance of their people through decision-making.

In this webcast, we will explore the critical role that decision-making plays in organizations. You will learn about:

  • The psychology of decision-making

  • How to identify and manage conflict through the process of decision-making

  • How the path to the best-balanced choice is a springboard to better employee engagement, empowerment and satisfaction.

 View the slides for the presentation