Find the root cause of your toughest problems.

Kepner-Tregoe Root Cause Analysis (RCA) workshops train students in time-tested, data-driven root cause analysis techniques. For nearly 60 years, the Kepner-Tregoe RCA process has been proven as the world-class methodology to quickly troubleshoot challenging problems. If your investigations aren't digging deep enough to uncover the source of equipment failures, performance issues or quality concerns, then a KT Root Cause Analysis workshop is right for you.

Our Solutions

KT Root Cause Analysis

Learn Kepner-Tregoe's world class root cause analysis methodology. You will troubleshoot faster and implement the best fix to solve your most challenging problems

ITSM Problem and Incident Management

This workshop provides an “entry level” into Kepner-Tregoe’s world-renowned root cause analysis processes at the heart of ITIL® Problem and Incident Management. In addition, this priSM® recognized course will prepare you for the ISEB Foundation Examination for ITSM.

Problem Solving and Decision Making for CAPAs

KT's systematic root cause analysis approach to handling corrective and preventive actions and responding to regulatory issues, quality problems, validations, complaints and recalls. It is used by life science organizations worldwide to meet the challenges of operating in a regulated environment efficiently and economically.

Problem Solving and Decision Making

The gold-standard in critical thinking skills development for nearly 60 years, this foundational training combines KT Root Cause Analysis with other key skills such as decision making, complex issue resolution and risk and opportunity management.