Posted by Jason O'Neill, Kepner-Tregoe

Almost every day, our customers find ways to amaze us. One customer recently told us he’s using KT Decision Analysis to plan his wedding. Another used KT process to save the day in his plant. And we actually have a yearly award to recognize these great uses of KT process.

Well a former associate from Sun Microsystems, Miroslaw Dabrowski, has done it again. He created a really innovative KT Problem Solving and Decision Making Mind Map. The mind map walks you through the four main KT process steps so you can understand KT Clear Thinking by clicking through and expanding sections you’re interested in. And he’s also created some other maps for ITIL, Project Management and other frameworks.

We hope you’ll check it out, share it, and let us know what you think!

KT has a powerful toolkit for root cause analysis and preventing future problems