The Value of Should: A 2nd Look at “Deflategate” Charges

The NY Times and some KT thinking question judgments made about deflated footballs in the AFC championship game.  A blog by KT’s Robert Binney about “Should” and “Actual.”

Rating: 4 stars
Project Meetings: Time Well Spent?

Meetings your top complaint? Four questions to ask before you schedule your next project meeting.

Rating: 5 stars
What are the Differences between Statements A and B?

When problems linger--Is it time to step back and use Situation Appraisal to ask "What do we need to know?"

Rating: 0 star