Virtual Reality: The Future of Training?

OH. MY. GOSH. 
The experience was heart-pounding, thrilling and so immersive that there were a few times I was nervous about what was going to happen. On a family vacation, my wife and I had our first VR experience. It got me thinking about the training potential of such a technology.  

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Proactive Problem Solving and Creating Non-Events

While not all problems can be avoided entirely, there are often early warning signs that indicate that a problem is developing.  These ‘smoke signals’ are only of value to you if you know what to look for and can take preemptive action to avoid a firestorm.  

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How KT can help you choose your next car

Are the opinions of others far too important when choosing your next car to buy?  For such a large monetary investment we have a number of suggestions on how to go about making this choice. 

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Future of Work
A new revolution is underway but there is little public discussion of it. This is the “Fourth Revolution”, in which information is the currency of power. Understanding what challenges are coming and how they will affect you will help you to better prepare for Industry 4.0.
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The importance of managing perception when dealing with a crisis
In times of crisis, managing perception is important for your company’s reputation in the marketplace and for your reputation as a leader. Strengths and weaknesses are amplified and under intense scrutiny by onlookers. Here are 6 tips to manage perceptions in times of crisis.
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5 Things you can do to make your OE efforts more customer centric
Operational Excellence isn’t just about profitability. The reason your company exists is to create the products and services that customers need at a price they are willing to pay. Here are 5 things to make your OE efforts more customer centric and increase the opportunities to make profits.
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Major Incident Management – Being prepared when a change goes horribly wrong
Major incidents caused by change are a high-risk scenario for your company – both highly likely to occur and very impactful when they happen. Here are some of the key areas where the normal change management and incident management approaches differ and require reconciliation.
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Frontline Support Troubleshooting Skills: Get it right the first time
First call resolution is cheaper, makes customers happier and frees up valuable capacity in your organization. Here are 3 things you can do to enable your frontline support teams to resolve the customer issue and get it right the first time.
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How automation is making problem-solving in IT more difficult
Modern IT environments evolve quickly and IT staff have a limited time to reproduce and solve problems when they are encountered. To diagnose problems, IT staff need a robust and well-structured methodology to help them quickly survey the environment, identify what is important and initiate action.
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Business and IT – Alignment or Convergence?

IT has begun to align itself more with the business, its users and their needs. Whether it’s about alignment or ultimately about convergence? What part of IT should de decentralized to the various lines of business, and what part should remain centralized and largely self-contained?

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