Aligning the Four Rs of Decision-Making: Results, Resources, Restrictions, Risk

Consider the type of decision you are facing before determining the way to go about resolving it. Sometimes past experiences, going with your gut or simply flipping a coin is enough. However, looking ahead by knowing your objectives can save time and trouble later on and asking What could go wrong? before taking action can improve your results.

Frontline Workers: The Heroes of Operational Excellence

The mentality that frontline workers should “just run the machine” is shifting. Driving continuous improvement and achieving OPEX starts on the floor - with your frontline workers. 

Critical Thinking: Does your resume have evidence of this sought-after skill?

Critical thinking expertise is no longer just “nice to have” on a resume; it’s essential. Advanced critical thinking capabilities are sought after for employees at every level of organizations, from the executive suite to the shop floor.

When Expectations, Capability and Reality Don’t Match

When expectations, capabilities and practices that worked before cease to be effective, you can use a cycle of Track-Analyze-Implement to adapt to changes that have occurred and prepare for changes that may occur in the future.

Reducing Costs Strategically

The business disruptions of the pandemic have forced many organizations to take a step back and look for ways to reduce costs. Across the board cost cutting rarely produces sustainable results. Looking through the lens of process improvement one can take a strategic approach; reducing costs by improving the way work is done. (Includes mini case study)

Augmenting human problem solving in an increasingly digital workspace

When problems do occur in increasingly digitized operations, they are bigger, more complex and may never have been experienced before. With so much data available through new monitoring devices, problem-solving skills that can quickly eliminate irrelevant data are key to laying a solid groundwork for the advanced problem solving and root cause analysis used in successful Operational Excellence programs.

The Consequences of Choice: The Final Step in Decision Making

The negative consequences of any action are as tangible as its benefits, sometimes more so. Before moving ahead with a decision, it is imperative to consider risk: the possible adverse consequences of feasible alternatives.

Maximize Your Training Investment: Identify and Remove Barriers that Derail Training Success

The critical behaviors that a training program is designed to instill and sustain need encouragement. If the work environment makes it difficult to apply new learning, training dollars are wasted. Identifying and removing those barriers that impede these desired behaviors accelerates integration of new skills

The Future of Work Is a Flexible, Adaptable, and Resilient Workforce

Employees can take advantage of energized organizational concerns for well-being by responding to efforts made by businesses to address workforce resilience. Here are five actions that can help build your resilience and value in today’s new normal.

Planning When The Future is Murky. Three actions To Manage Uncertainty


Controlling the impact of business uncertainty requires frequent appraisals of current concerns based on relevant information and cooperative assessments of priorities. Situation appraisals guided by the following three actions help determine the way forward during uncertain times.  


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