Delivery of great service to earn customer loyalty is the goal of all Customer Service and Support (CSS) leaders. For years we have known that satisfied employees will mean higher customer satisfaction. So, how can we empower our workforce so they are highly satisfied and thus, highly engaged?  

Join Aileen Allkins recent Microsoft Global Corporate Vice President, Customer Service & Support for at Kepner-Tregoe sponsored webinar.

Live online, June 9th at 11AM EST 

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