On September 20, 2018, Bill Baldwin, CEO of Kepner-Tregoe, awarded Mattel Malaysia Sdn Bhd with the Silver Process Achievement Award for Single and Team Use at their office in Penang, Malaysia.

Back row left to right: Choong Jeng Yi, Koh Tack Thyong, Mokhtar Abdul Muin, Teh Kok Seang, Bill Baldwin, Arlene David, Mah Kah Yee, Ching Chiau Lee
Front row left to right: Badrul Hisham, Tan Han Khim, Ramesh Natarajan (on behalf of Chong Ching Yee), Fariz Che Dan, Lew Han Wei