Kepner-Tregoe Launches a Simulation-Based Training for Frontline IT Support and Shop Floor Employees and Operators
Whether employees are on the front lines of customer experience (call centers, IT help desks) or the shop floor (assembly lines, distribution centers) in today’s customer-centric world mistakes can be costly and time-consuming. In response, we proudly announce the launch of “KT Frontline”, a training tool for employees on the front lines of your business. KT Frontline helps employees develop critical thinking skills, test solutions and practice problem-solving in their own environments.
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Frontline for Operations |
Frontline for IT |