Contact Us For Demonstration Appointments for:
- KT’s Incident and Problem Management Plug-In for ServiceNow
- KT Troubleshooting Simulation Product
Date: May 7–11, 2017
Location: Orange County Convention Center in Orlando, FL
We are not only excited to meet our many clients at Knowledge 17, but also share the features and benefits of our newest products and services with everyone who is equally passionate about and committed to increasing IT stability in the most efficient and effective manner possible.
To support our New KT Advanced Incident Management Plug-In for ServiceNow, we offer a comprehensive, three-tiered training and implementation program. It guides incident managers from a foundation of awareness and basic skills, with in-house or virtual training, to advanced training, coaching as well as process and systems alignment support, to deliver significant improvements in resolution time and cost.
We will also be featuring our KT Troubleshooting Simulation that was developed to get organizations to results even faster. Learners are not only able to practice their problem-solving skills in a safe-to-fail environment, but also in a variety of settings: hands-on group practice, challenging exercises and live in-person coaching sessions with a certified KT expert.