Kepner-Tregoe Program Leader (PL)
Kepner-Tregoe Program Leaders are certified in one or more Kepner-Tregoe processes, including Problem Solving and Decision Making (PSDM), Analytic Trouble Shooting (ATS), Project Management (PM), and other processes, by successfully completing our Train-the-Trainer program. Program Leaders are client employees who transfer rational process capabilities to others within their organization and collaborate with KT and client teams to use these processes to achieve strategic and operational outcomes. PLs are certified to teach specific processes using Kepner-Tregoe materials. Program Leader candidates are selected in consultation with Kepner-Tregoe. Certification is achieved by attending a PSDM, ATS, or PM workshop, attending a Leader Development Institute (LDI) in your chosen process, and successfully completing a “first teach,” observed by a Kepner-Tregoe professional. Learn more about our Leader Development Institute.

Read Forum, a Kepner-Tregoe publication written by and for Program Leaders.

Kepner-Tregoe Process Facilitator & Coach (PFC)
KT Process Facilitator and Coaches are certified in using the Kepner-Tregoe processes of Situation Appraisal, Problem Analysis, Decision Analysis, Potential Problem Analysis and Potential Opportunity Analysis to resolve business issues. 
Process Facilitators and Coaches, selected in consultation with Kepner-Tregoe, are client employees who are in-house experts in using KT’s techniques on business issues to achieve strategic and operational outcomes. After undergoing rigorous training via the KT Advanced Issue Resolution workshop and KT Process Facilitator and Coach Workshop, they develop a deep knowledge of KT’s processes, skills in applying them to business issues, and skills in facilitating and coaching the resolution of issues. Certification is achieved by attending a PSDM, an ATS or a KT Resolve workshop, attending the KT Advanced Issue Resolution workshop, attending the KT Process Facilitator & Coach orkshop and successfully facilitating and/or coaching business issues as evidenced by documentation or being observed by a Kepner-Tregoe professional. 

Learn more about our KT Process Facilitator & Coaching Certification Program.