Workshop Overview

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

Audience: Employees at all levels who are required to perform root cause analysis (RCA), troubleshoot, and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Key Benefits

Learn the best-in-class root cause analysis methodology proven in all types of industries and organizations for nearly 60 years.

Leverage the tools required to solve problems quickly and reliably—no matter how simple or complex. 

Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA.

Skills Developed

In Kepner-Tregoe's RCA, you will learn KT Problem Analysis and be able to:

  • Ask the right questions to uncover critical data required for complex troubleshooting.
  • Understand why "what IS NOT wrong" is just as important as "what IS wrong."
  • Identify the changes that cause the most challenging problems.
  • Understand the use of complementary approaches like 5 Whys and Fishbone (Ishikawa) Diagrams.
  • Determine the most probable cause of problems to avoid wasteful testing and fixes.
  • Confirm true cause using the surest and most cost effective way.

Return on Investment

Workshop Details

Duration: 2 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, trips and more) with a My KT membership

Credits for Certification: 1.4 CEUs / 14 PDUs / 14 CPEs (2 day)

Training Options: Available as a Public Session, an on-site group training at your location, or LiveOnline.

Workshop Outline

Download the workshop outline for Root Cause Analysis.

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.
Date City, State/Province Country Price Language Register
Oct. 3-
Oct. 4
2017
San Diego, CA US $1,595.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

Oct. 11-
Oct. 12
2017
Kuala Lumpur MY RM2,600.00 English
Register

RM2,600 per participant, RM2,200 for 3 or more (fees before any applicable taxes)

Oct. 17-
Oct. 18
2017
Atlanta, GA US $1,595.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

 

Oct. 24-
Oct. 26
2017
Tampa, FL US $1,995.00
Register
Root Cause Analysis plus Simulation:
 
Make the most out of your RCA experience by adding the KT Troubleshooting Simulation.
 
- Duration: 3 days
- Special Introductory fee: $1,995
 
Call us at 800-537-6378 if you’d like more information.
 
Oct. 24-
Oct. 25
2017
Houston, TX US $1,595.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

 

Oct. 26-
Oct. 27
2017
Singapore SG $1,400.00 English
Register

S$1,400 per participant, S$1,200 for 3 or more (fees before any applicable taxes)

Nov. 7-
Nov. 9
2017
Charlotte, NC US $1,995.00
Register
Root Cause Analysis plus Simulation:
 
Make the most out of your RCA experience by adding the KT Troubleshooting Simulation.
 
- Duration: 3 days
- Special Introductory fee: $1,995
 
Call us at 800-537-6378 if you’d like more information.
Nov. 14-
Nov. 15
2017
Chicago, IL US $1,595.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

Last day to register: October 23

Nov. 14-
Nov. 15
2017
Princeton, NJ US $1,595.00
Register

 This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

Last day to register: October 23

Dec. 5-
Dec. 6
2017
Toronto, ON CA $2,000.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

Last day to register: November 13

Dec. 5-
Dec. 6
2017
Santa Clara, CA US $1,595.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

Last day to register: November 13

Dec. 12-
Dec. 14
2017
San Diego, CA US $1,995.00 English
Register
Root Cause Analysis plus Simulation:
 
Make the most out of your RCA experience by adding the KT Troubleshooting Simulation.
 
- Duration: 3 days
- Special Introductory fee: $1,995
 
Call us at 800-537-6378 if you’d like more information.
Dec. 12-
Dec. 13
2017
Tampa, FL US $1,595.00
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis. Call us at 800-537-6378 if you’d like more information.

Last day to register: November 20

Contact KT