Workshop Overview

When faced with a problem or decision, you need the right answer—and fast. For almost 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.

Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.

Key Benefits

Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job. 

Skills Developed

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.

Return on Investment

By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

  • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
  • A vinyl manufacturer increased annualized production with a significant rise in profits.
  • A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
  • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
  • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.

Workshop Details

Duration: 3-4 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

Certification Credits: 2.1 CEUs / 21 PDUs / 21 CPEs (3 day)

Training Options: Available as a Public Session or as on-site group training at your location

Workshop Outline

Download the workshop outline for Problem Solving & Decision Making.

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.
Date City, State/Province Country Price Language Register
Jan. 16-
Jan. 18
2018
Johor Bahru MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Jan. 23-
Jan. 25
2018
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Jan. 23-
Jan. 25
2018
Chicago, IL US $1,995.00
Register
Jan. 24-
Jan. 26
2018
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)
 

Jan. 30-
Feb. 1
2018
Guangzhou CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jan. 30-
Feb. 1
2018
Houston, TX US $1,995.00
Register
Feb. 6-
Feb. 8
2018
Kuala Lumpur MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Feb. 6-
Feb. 8
2018
Denver, CO US $1,995.00
Register
Feb. 13-
Feb. 15
2018
Toulouse FR €1,475.00 Français
Register
Feb. 13-
Feb. 15
2018
Atlanta, GA US $1,995.00
Register
Feb. 21-
Feb. 23
2018
Melbourne, Vic AU $2,100.00 English
Register
Mar. 6-
Mar. 8
2018
Dallas, TX US $1,995.00
Register
Mar. 7-
Mar. 9
2018
Sydney, NSW AU $2,100.00 English
Register
Mar. 13-
Mar. 15
2018
Toronto, Ontario CA $2,600.00
Register
Mar. 14-
Mar. 16
2018
Brisbane, QLD AU $2,100.00 English
Register
Mar. 14-
Mar. 16
2018
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Mar. 20-
Mar. 22
2018
Berlin DE €1,845.00 Deutsch
Register

Anwendungstag: 23.04.2018

Mar. 20-
Mar. 21
2018
Paris (Les Halles) FR €1,100.00 Français
Register
Mar. 20-
Mar. 22
2018
Princeton, NJ US $1,995.00
Register
Mar. 26-
Mar. 28
2018
Bangkok TH ¤35,000.00 Thai
Register

THB35,000 per participant, THB30,000 for 3 or more (fees before any applicable taxes)

Mar. 27-
Mar. 29
2018
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Apr. 10-
Apr. 12
2018
Kuala Lumpur MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Apr. 10-
Apr. 12
2018
San Diego, CA US $1,995.00
Register
Apr. 16-
Apr. 18
2018
Den Dolder NL €1,950.00 Nederlands
Register

Terugkomdag: 28 mei 2018

Apr. 17-
Apr. 19
2018
Beijing CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Apr. 24-
Apr. 26
2018
Taipei TW NT$47,000.00 Bilingual (English/Mandarin)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Apr. 24-
Apr. 26
2018
Santa Clara, CA US $1,995.00
Register
May. 1-
May. 3
2018
Calgary, AB CA $2,600.00
Register
May. 1-
May. 3
2018
Tampa, FL US $1,995.00
Register
May. 8-
May. 10
2018
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

May. 8-
May. 10
2018
Johor Bahru MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

May. 16-
May. 18
2018
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

May. 22-
May. 24
2018
Toronto, ON CA $2,600.00
Register
May. 22-
May. 24
2018
London (Marble Arch) GB £1,250.00 English
Register
May. 22-
May. 24
2018
Chicago, IL US $1,995.00
Register
May. 23-
May. 25
2018
Melbourne, Vic AU $2,100.00 English
Register
Jun. 4-
Jun. 6
2018
Den Dolder NL €1,950.00 English
Register

Terugkomdag:  2 july 2018

Jun. 6-
Jun. 8
2018
Sydney, NSW AU $2,100.00 English
Register
Jun. 12-
Jun. 14
2018
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jun. 26-
Jun. 28
2018
München DE €1,845.00 Deutsch
Register

Anwendungstag: 10.09.2018

Jun. 26-
Jun. 28
2018
Penang MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Jul. 10-
Jul. 12
2018
Taipei TW NT$47,000.00 Bilingual (English/Mandarin)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Jul. 18-
Jul. 20
2018
Brisbane, QLD AU $2,100.00 English
Register
Jul. 18-
Jul. 20
2018
Bangkok TH ¤35,000.00 Thai
Register

THB35,000 per participant, THB30,000 for 3 or more (fees before any applicable taxes)

Jul. 24-
Jul. 26
2018
Guangzhou CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jul. 24-
Jul. 26
2018
Kuala Lumpur MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Aug. 7-
Aug. 9
2018
Johor Bahru MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Aug. 8-
Aug. 10
2018
Melbourne, Vic AU $2,100.00 English
Register
Aug. 15-
Aug. 17
2018
Singapore SG $2,000.00
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Aug. 21-
Aug. 23
2018
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Aug. 22-
Aug. 24
2018
Sydney, NSW AU $2,100.00 English
Register
Aug. 28-
Aug. 30
2018
Beijing CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep. 4-
Sep. 6
2018
Kuala Lumpur MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Sep. 11-
Sep. 13
2018
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Sep. 12-
Sep. 14
2018
NL €1,950.00 Nederlands
Register

Terugkomdagen: 11 oktober 2018

Sep. 18-
Sep. 20
2018
Guangzhou CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Oct. 2-
Oct. 4
2018
Penang MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Oct. 10-
Oct. 12
2018
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Oct. 24-
Oct. 26
2018
Melbourne, Vic AU $2,100.00 English
Register
Nov. 5-
Nov. 7
2018
NL €1,950.00 Nederlands
Register

Terugkomdagen: 10 december 2018

Nov. 6-
Nov. 8
2018
London (Marble Arch) GB £1,250.00 English
Register
Nov. 6-
Nov. 8
2018
Hong Kong HK $12,300.00 English
Register

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

Nov. 7-
Nov. 9
2018
Sydney, NSW AU $2,100.00 English
Register
Nov. 13-
Nov. 15
2018
Berlin DE €1,845.00 Deutsch
Register

Anwendungstag: 17.12.2018

Nov. 13-
Nov. 15
2018
Kuala Lumpur MY RM3,300.00 English
Register

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Nov. 14-
Nov. 16
2018
Bangkok TH ¤35,000.00 Thai
Register

THB35,000 per participant, THB30,000 for 3 or more (fees before any applicable taxes)

Nov. 20-
Nov. 22
2018
Shanghai CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Nov. 20-
Nov. 21
2018
Paris (Les Halles) FR €1,100.00 Français
Register
Nov. 27-
Nov. 29
2018
Taipei TW NT$47,000.00 Bilingual (English/Mandarin)
Register

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Dec. 5-
Dec. 7
2018
Singapore SG $2,000.00 English
Register

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Dec. 11-
Dec. 13
2018
Beijing CN ¥9,800.00 Bilingual (English/Mandarin)
Register

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Contact KT