INCIDENT MAPPING

Public Workshop Schedule and Registration

What do you do when things have gone wrong?
How do you manage the unexpected?

Safety, the environment, quality, and reliability—threats to these standards and other risks force organizations to be vigilant and proactive. Yet despite the best efforts to prevent problems, things can go wrong. When a problem, incident or disaster occurs, the pressure to act swiftly and effectively mounts— even while consequences continue to unfold.

WORKSHOP DESCRIPTION
KT Incident Mapping gives you the skills to gain control, take the right action, prevent other incidents, and influence the future in a positive way after something has gone wrong. Complex issues that seem impenetrable are usually bound by several closely related themes. You will learn to systematically unravel and elucidate complex and impenetrable issues by providing a clear and complete overview of the full scope of an incident. During this workshop, you will learn to create a visual map of mutual relationships and interdependencies that provides the basis of a meaningful and creative approach to finding solutions. The Incident Map becomes the focal point through which insights and associations are shared.

WHO SHOULD ATTEND
Managers and executives as well as anyone on staff who is responsible for finding the cause of an incident, controlling it, and avoiding future problems. Incident Mapping supports a team approach to understanding an incident and taking appropriate action.

A LOOK INSIDE KT INCIDENT MAPPING
Incident Mapping supplements KT rational processes, the gold-standards for issue resolution that are used in organizations worldwide to find cause, select the best solution, and prepare for the future. It focuses on the interrelationships of these analyses and becomes the cement that binds them together.

KT Incident Mapping is an eight step process, more or less taken in the following order:

Public Workshop Schedule and Registration