Success Stories
Our passion is to improve your business and your capabilities—at an individual, team, and organization-wide level. We consider it an honor that you trust us with your business, your people, and your challenges. Our favorite spot is working side-by-side with you. We adapt to your culture and immerse ourselves in your operation. Ultimately, it's all about the results...
Featured
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- When Advanced Technology Presents Problems Never Seen Before, KT Problem Analysis Prevails
This case study gives a detailed description of the use KT problem solving approach and global collaboration during development of a new semi-conductor process at Tokyo Electron.
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- Supply Chain Helps Novartis Capture Market Share
Novartis AG used KT Analytic Trouble Shooting in one product line to validate a production process in record time, quickly capture market share, and increase sales by 20%--here is how…
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- A Systematic Approach Targets Next-Generation Drugs
When a client needed a better approach for focusing efforts within its pipeline of next generation drugs they turned to KT to develop a process for identifying projects aligned with corporate strategy.
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- Planned shutdown shaves seven days from schedule
When a steel producer needed to shorten the length of time of a planned shut in order to meet urgent demand for its product, they turned to KT to get the work done safely under a new shut leader and following an abbreviated schedule...
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- Rio Tinto's Kennecott Utah Copper Copperton Concentrator Plant
Rio Tinto worked with KT using a Learn & Do approach to improve shutdown management at a concentrator plant. Learning and applying skills alongside KT consultants, teams cut the annual cost of shuts by $11 million and improved other KPIs…
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- “KT’s results can be measured in the hundreds of millions of dollars”
KT skills are often credited as a key factor in successful careers. For auto industry leader Robert Lutz, KT critical thinking provided a practical process for getting to the heart of an issue and saved millions of dollars…
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- Automotive Manufacturers and Suppliers
This series of brief case studies provides an overview of how auto manufacturers and suppliers rely on KT processes to improve operations, accelerate change and improve the bottom line.
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- Planned Maintenance Shutdown Is Ahead of Schedule and Under Budget
A major cement producer’s investment in a KT program to improve planned maintenance shutdowns, reduced the next scheduled shut by 4.5 days and saved $500,000, raising the bar—and the opportunity for more savings—for future shuts.
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- An Abbreviated Use of Problem Analysis
As Apollo XIII heads towards the moon, a critical power failure provides a harrowing case study in the use of KT process by NASA Mission Control in Houston. Excerpted from the classic book, The New Rational Manager.
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- Foil in the Brake Valve Inlet Filters
For a global logistics company, cargo plane safety is imperative. What was the cause and who was to blame for a recurring maintenance issue—contract maintenance crews or the airplane manufacturer? KT troubleshooting provides the answer.
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- Critical Thinking is a Powerful Key to a New Plants Success
A new Corning plant in Shanghai relied on KT to overcome cultural challenges and set the stage for effective, team-based troubleshooting. Results are both subtle and dramatic.
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- Growth Must Come From New Products
A gas fittings company asked KT to help accelerate its new product development and increase new product success rates. Early results include a well-focused pipeline…
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- Needle in a Haystack
A recurring problem resurfaced every few months, defying resolution for ten years at a Siemens computer chip manufacturing plant. But after some KT training, a cross-functional team tackled the problem and resolved the problem. Their €2 million story…
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- A Rapid Solution Preserves Revenue & Reduces Cost
A multibillion-dollar company with refineries and petrochemical plants turned to KT for cost savings. Using KT processes they immediately improved issue resolution and realized million dollar savings during a planned shutdown.
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- Uniroyal® gains an edge over its competition
This case study describes how Uniroyal used KT Problem Solving and Decision Making to gain an extra edge. With structured reasoning, they increased production capacity and customer satisfaction and eliminated the costs of rework and scrap.
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- Controlling Costs While Pursuing New Product Innovation
A division of Hallmark International collaborates with KT to expand its product offerings within the commercial realities of cost, with a focus on improving critical supply chain decisions and strategic business and product reviews.
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- Steel and Metals
These three brief case studies provide examples of how KT serves the global steel and metals industry. Client have benefited by—eliminating bottlenecks, enhancing profits and performance, and solving problems efficiently.
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- Shutdown Excellence: 111 Projects in Two Weeks Instead of Three
To improve the annual shutdown, KT worked with the plant leadership to improve project and risk management skills. The new approach shaved a week off the shut—here’s how…
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- Customer Support as Competitive Advantage
Siemens customer service and support collaborated with KT to accelerate and improve support. Backlog quickly declined and problems resolved using the KT approach reported a higher level of customer satisfaction. Here is how…
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