Human Performance & Training

Critical Thinking

Knowledge management has become the solution of choice for many organizations seeking a way to gain greater speed and flexibility in today’s data-rich, networked environment. But access to information is not enough. To avoid drowning in the sea of data, what is ultimately needed is a method to analyze, structure, and apply information more effectively.

Kepner-Tregoe collaborates with organizations to use information effectively by providing the tools that maximize the critical thinking skills of employees and by installing them into the systems and procedures that are used on everyday tasks and assignments.

Our goal is to help clients make full use of the thinking ability of the people of the organization and to direct that ability toward meeting the organization’s problems and concerns. This goal is achieved by giving people the conceptual tools they need to do the job. We call this Rational Process. It is a set of methods and techniques that people can share as they gather and handle information to resolve problems, make choices, anticipate future concerns, and break complex situations into manageable components. To maximize the benefits of Rational Process, we help organizations provide people with a supportive framework within which coordinated use of these ideas can flourish.

The KT approach has been embraced by many of the largest and most successful corporations in the world. They recognize that the four patterns of thinking most widely used in their day-to-day work—finding cause, choosing the best course of action, foreseeing future problems, and rendering a complex situation manageable—are sharpened and made more productive by using KT Rational Process. Developing the critical thinking skills of employees often releases intellectual resources that have been hidden, unused, or underused and opens new channels of communication.

When our systematic, logic-based approach is used to define, plan, and execute projects and initiatives, organizations operate faster and more effectively. More people contribute in a significant way as they learn how to coordinate their thinking with the thinking of others to accomplish the immediate task at-hand and to achieve strategic and operational goals.