Webcasts of recent or past Kepner-Tregoe (KT) events give you great detail on industry specific topics and are an excellent use of your time. KT consultants cover a wide range of topics related to strategic business initiatives including operational Improvement, productivity improvement, technical support services, project management and more…

Click here to learn more about how to access Kepner-Tregoe webcasts or contacts us for more information about Kepner-Tregoe consulting services, workshops, on-site training, or skill development.

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Kepner-Tregoe Webcast Series: Incident Mapping for Post-Incident Reviews

In this short video, we explore:

  • How to distinguish immediate and long-term priorities
  • Differentiating between direct cause and effect and other elements which contribute to the impact
  • Bringing it all together with an action-focussed visualisation 

 

Kepner-Tregoe Webcast Series: Enhancing your Customer Experience

The latest in a series of monthly webcasts for KT clients and particpants gives tips for making your customer experience effective an delightful for both your people and your clients. 

 

Interview with Stephen Morris, Director of Programmes at UKCloud

Insights on handling and embracing uncertainty in a highly cost-constrained and demanding environment.

Kepner-Tregoe webcast series - Brexit! What’s the real decision?

(This is not about politics)

Some of the decisions we’re involved in at work will involve a good deal of internal politics, and this session looks at the uses of Situation Appraisal, Decision Analysis and Potential Problem Analysis in a politicised environment.

Kepner-Tregoe webcast series - Before Lean & Six Sigma

Lean manufacturing was first named in 1988 and Six Sigma in 1986, although both go back to earlier work in Toyota and elsewhere.
One difficulty that organisations face is the lack of a solid base from which to exploit these and other methods. Enter KT:  since 1958, your foundation for Clear Thinking.

Kepner-Tregoe webcast series - Stop blaming the culture

The latest in our webcast series with senior consultant, Andrew Vermes, helps you to create a good performance bubble around you, whatever the corporate culture.

 

Kepner-Tregoe webcast series - Up and Down the supply chain

The latest of a series of monthly webcasts for KT clients and participants is all about what to do when projects are in deep trouble.
 

Kepner-Tregoe webcast series - Emergency project recovery

Given the poor rate of project success, it's a wonder that so many projects get started. There's a wealth of research and training (including KT) in how to get set up for success, but what if you find yourself in serious trouble?

Kepner-Tregoe webcast series: Complex Decisions - Managing the stakeholders

Everyone’s an expert, everyone has opinions, and not all of them are helpful. At the same time, failure to secure the right kind of involvement from stakeholders leads to some unpleasant consequences for effective decision making:

  • Taking an inferior solution, as a way to satisfy everyone
  • Key stakeholders giving verbal support, then dragging their feet
  • Re-opening discussions and negotiations with suppliers, causing extra costs
  • Delayed decisions knocking strategic projects off track
Kepner-Tregoe Webcast Series - KT in Process Improvement

Everyone's an expert... we all know what dysfunctional processes look like; that's not the same as being able to improve them.

Here are some of  your most important questions: How do you add real value to the end to end process? Which bottlenecks really matter? Do I really need to change the process, or simply to find out why it isn't working?

We'll be showing you how to:
         Apply Situation Appraisal to get an effective overview

         Use Problem Analysis to diagnose process failures

         Bring project thinking to the design of processes
 

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