Anatomy of Clear Thinking: The GM Lawsuit Investigation

Rather than “thinking outside the box,” the investigating engineer in the lawsuit against GM made “the box” smaller to focus his investigation. John Ager of Kepner-Tregoe looks at the thinking behind the investigation.

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Performance Management: How to Make or Break a Continuous Improvement Initiative

How to make or break a continuous improvement initiative: The latest blog post on continuous improvement initiatives underscores how managing human performance is the key to successful change initiatives. 

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When Continuous Improvement Lacks Strategy: Doing things right or Doing the right things?

Too often continuous improvement initiatives lose strategic focus by improving activities of little value. Read the latest blog post on continuous improvement by KT Global VP Kevin Duffy and KT Senior Consultant Jens Refflinghaus.

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