6 Things about Problem Solving training your boss needs to know
The six tips to demonstrate the value and ROI of Problem Solving training to your boss and your organization.
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Who uses Problem Solving and why you should too?

How well do you understand the problems and opportunities in your environment and do you have the right skills and techniques to respond to them?

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The secret ingredient to increasing returns on IT investments – Problem Solving skills!
Everyone knows that a “secret ingredient” can turn an otherwise “ho-hum” recipe into a crowd favorite.
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Problem Solving an Important Skill for Job Seekers

Problem solving recognized as highly desired skills for the future workforce identified by PwC New Zealand CEO, Mark Averill.

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The power of visual thinking

Harnessing the power of visual thinking can help people learn new skills and apply them. For many learners, pictures and doodles instead of words help them learn and retain concepts.

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Fight or Flight? Face the Fears of Organizational Risk

Human response to fear affects how we manage risk. A creative approach to preventive and corrective actions can change this fight or flight mindset

 

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Major Incident Essentials: Communication and Effective Action Help! What do we do now?

Major incident management is most effective with four key processes/work-streams recorded and shared in a shared dashboard that reflects the four work-streams.

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How Critical Thinking Drives Quality Outputs in Organizations

Gut feelings and prior experience are reliable but when organizations slow down and apply critical thinking to complex problems they get better results

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How to Improve IT Stability and Profits

Consider how ITSM that focuses on problem management with effective root cause analysis can affect business results.

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Decisions: Managing the Stakeholders

Who makes complex decisions in your organization? Here’s how those affected by decisions fit into the decision process.

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