Professional development is shifting from instruction to coaching

Traditional methods of instruction are ineffective for developing the skills and capabilities of the modern workforce. Coaching produces greater ROI and business results through focusing on individual learners’ needs to ensure long lasting impact.

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5 Execution drivers of operational competitive advantage
Operational excellence isn’t a destination you can achieve in one day but a path, a journey and an aspiration that your company must forever strive towards. It is something that you have control of because the source comes from within your organization.

 

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Preparing your employees to be the workforce of tomorrow
Technology is causing considerable disruption to how individuals do their jobs. As you look towards the future to assess your company’s training needs, consider whether this might be the time to invest in the fundamental (and universal) skills your workforce will need to excel in the workforce of the future. 
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Industry 4.0 and IoT: The interoperability challenge

As certain human tasks and roles in manufacturing are being replaced by technology, the implementers of these systems are noticing many IoT devices and components are not designed to integrate well.  This poses a challenge for manufacturers. 

 

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Leveraging Equipment Suppliers to increase uptime

As equipment reliability is so important it really helps to expand your toolbox to include a combination of preventative and responsive services from suppliers. With their help, you can significantly improve your company’s equipment up-time.

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Service Excellence is about customers,not your products

The time has come for companies to re-think their strategy towards customer service, service management and the pursuit of service excellence – shifting focus from internal operations towards the quality and value provided to customers. 

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The impact of culture on CAPA effectiveness

Employees naturally have intrinsic motivation to make their environment better unless that motivation is somehow undermined by an outside source. A healthy continuous improvement culture - that will lead to CAPA effectiveness - starts with enabling and empowering employees.

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Using problem solving as a tool to increase productivity and employee satisfaction

The modern employee is smart and has a lot of potential – that’s why you hired them! Use your management smarts to lead employees to the next level of performance by leveraging business problems to give your people the challenge and purpose.

 

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Is cost-benefit analysis leading to bad decisions?

Cost-benefit analysis can be a powerful tool for portfolio analysis and decision making but it has limitations that are often over-looked in its simplicity- leading to bad decisions. 

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Simulation and Muscle Memory - one of the most under-utilized tools in business.

A tool that many leaders find hard to understand the relevance or the benefits. The muscles to build are those of deductive reasoning, stress management, interpersonal communication skills and making decisions under pressure. The more employees can be comfortable in these skills, the more confident and prepared they will feel when a real-life scenario arises.

 

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