KT Clear Thinking Blog

The power of visual thinking

Harnessing the power of visual thinking can help people learn new skills and apply them. For many learners, pictures and doodles instead of words help them learn and retain concepts.

 

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Fight or Flight? Face the Fears of Organizational Risk

Human response to fear affects how we manage risk. A creative approach to preventive and corrective actions can change this fight or flight mindset

 

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Major Incident Essentials: Communication and Effective Action Help! What do we do now?

Major incident management is most effective with four key processes/work-streams recorded and shared in a shared dashboard that reflects the four work-streams.

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How Critical Thinking Drives Quality Outputs in Organizations

Gut feelings and prior experience are reliable but when organizations slow down and apply critical thinking to complex problems they get better results

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How to Improve IT Stability and Profits

Consider how ITSM that focuses on problem management with effective root cause analysis can affect business results.

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Decisions: Managing the Stakeholders

Who makes complex decisions in your organization? Here’s how those affected by decisions fit into the decision process.

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IT Problem Solving: When a Small Change Causes Big Problems

IT problem solving mystery: How does a ballet class across town shut down transactions at a stock brokerage? 

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Critical thinking skills increase income for grads

A new study found dramatic increases in jobs requiring critical thinking skills and put a dollar amount on the increased earnings for those who possess them. One MBA program now integrates KT's methods to meet the demand.

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People Problems: Who’s to blame?

Begin to find the cause of a problem by asking what happened, not who or what caused it.

 

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Simulation Based Training - The Value of Learning by Doing

Simulations offer a safe place to practice new skills. KT’s web-based, simulation training teaches root cause analysis (RCA) using the renowned KT processes

 

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