Major Incident Management Masterclass

 

Masterclass Leader:
Andrew Vermes
Senior Consultant, Kepner-Tregoe

Date:
24th March 2015

Location: 
ITSMF UK Office, 150 Wharfedale Rd.
Winnersh Triangle
Berkshire, RG41 RRB, UK

Contact:
Events Team 0118 918 6500

This Masterclass offers a mature approach to major incidents, explaining why it's important to integrate several different approaches. We'll touch on minor incidents, too, since the way these are routinely handled will shape users' and IT professionals' view of what needs to happen, and in what order.

Find out more at Masterclass: Major Incident Management