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Working with KT
KT PROCESS FACILITATION & COACHING
SUPPORT PROBLEM SOLVING AND DECISION MAKING IN YOUR ORGANIZATION
Become an advanced process user and help others apply process thinking in their jobs. As a certified facilitator and coach, you will assist your colleagues as they solve difficult problems, make tough decisions, set priority, and plan ahead. Your expertise will accelerate the benefits of KT Problem Solving & Decision Making, Analytic Trouble Shooting®, and KT ResolveSM.
WORKSHOP DESCRIPTION
This four-day workshop is the final training requirement for Process Facilitation & Coaching certification. You will deepen your understanding of the KT process concepts and advance your abilities to facilitate and coach your colleagues in applying Problem Analysis, Decision Analysis, Situation Appraisal, Potential Problem Analysis, and Potential Opportunity Analysis. Through role modeling, you will learn to lead others in typical facilitations and build cross-functional troubleshooting teams who have the content expertise needed to expedite solutions.
YOU WILL LEARN TO
- Identify opportunities for coaching others in the application of KT processes to real issues
- Help others clarify their objectives and issues
- Build advanced listening and questioning skills
- Tailor your approach to individual needs.
- Effectively record, monitor, and report results
In addition, you will learn to lead brainstorming, assign responsibilities, and encourage others to rely on the process and “think beyond the fix” for additional improvement opportunities.
PREREQUISITE
This workshop is part of a certification program for Process Facilitators/Coaches. Participants must have completed a KT Problem Solving & Decision Making, Analytic Trouble Shooting, or KT Resolve workshop (three days or more) and the Advanced Problem Solving & Decision Making workshop (four days). Certification requires successful on-site observation and review of application write-ups by a KT coach. Complete program details are available through your KT account manager or by calling KT: 800-537-6378.
WHO SHOULD ATTEND
KT will work with your organization to help you select the best candidates and to define their roles.
WHAT PEOPLE ARE SAYING
“Thank you very much for recreating my job. ... Basically you’ve changed my life! Thanks!”
“...KT process will be used for all operational decisions concerning inventory, procurement, staffing, core technology, and other areas.”
“If KT processes are being used, executive management doesn’t need all the detail. Often just knowing that a process was used is enough.”
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