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"The clearest difference KT Project Management tools made was that our people were forced to organize their thoughts in advance, rather than leap from one task to the next."
Director of Strategy

 
 

Working with KT

ADVANCED PROBLEM SOLVING AND DECISION MAKING

THE NEXT STEP IN IMPROVING YOUR PROBLEM-SOLVING AND DECISION-MAKING CAPABILITIES

Improve facilitation, reporting, and record keeping with new tools for documenting results, improving group dynamics, and maximizing the effectiveness of all individuals involved in resolving issues.

WORKSHOP DESCRIPTION
In this four-day, hands-on, work session, you will develop advanced skills and understanding of the use of KT Problem Solving & Decision Making techniques, and improve your ability to identify and resolve complex concerns. Using your own copy of KT's eThink® desktop software, you will review the step-by-step processes for Situation Appraisal, Problem Analysis, Decision Analysis, Potential Problem Analysis, and Potential Opportunity Analysis, and become familiar and comfortable with their electronic applications. In addition, you will learn, practice, and apply KT’s Performance System Analysis and Managing Involvement processes to deepen your capability to identify and resolve complex concerns. Coached application work will help you make significant progress on the actual problems, decisions, and actions that you face in the workplace.

PREREQUISITE
Participants must have completed Problem Solving & Decision Making, Analytic Trouble Shooting®, or KT ResolveSM. Advanced PSDM is for anyone looking to refresh or further hone their rational process capabilities. It is part of the Process Facilitation & Coaching certification curriculum.

YOU WILL LEARN TO

  • Help others stick to the process and increase the efficiency and effectiveness of rational process applications
  • Gather, sort, analyze, and act decisively on the vast quantities of information you receive electronically
  • Develop reports, presentations, and recommendations using best-practice approaches and templates
  • Integrate true business discipline into your desktop environment
  • Encourage the use of the PSDM concepts in your organization.
  • Resolve tough concerns by the use of electronic application of process.

 

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