2002 Issue #1

Kepner-Tregoe Process and Six Sigma Success: The Scientific Atlanta Experience by David Stimley, Program Leader and Six Sigma Black Belt. Scientific Atlanta's Six Sigma program developer credits much of the overwhelming acceptance and success of the organization's new Six Sigma initiative to a customized program that integrates Kepner-Tregoe processes at all levels.

Targeted ATS Applications Bring Dramatic Process Improvements by Jeff Green, Program Leader. Sonoco uses a highly targeted approach to ATS to quickly troubleshoot problems on the production line and achieve significant bottom-line results.

NEW BOOK-- How Organizations Work: Taking a Holistic Approach to Enterprise Health. This insightful and practical book from world-renowned organizational improvement expert Alan Brache, executive vice president and partner of Kepner-Tregoe, is introduced here by Rich Teerlink, retired chairman and CEO of Harley-Davidson.

It Takes Two: Effective Co-teaching. You are speaking before a new class and trying to get them involved, when your co-teacher gets comfortable and begins reading the newspaper. How to avoid co-teach nightmares and make the most of the synergies available in a two-teacher classroom.

eThink Update: A new $495 price makes eThink Desktop software a good buy for program leaders. Plus recent survey results from eThink users give the software high ratings and identify its major benefits.

The Ace Visit by Christabel Nazareth, Kepner-Tregoe Client Services. If you have ever been audited by the IRS, questioned by security officials, or scrutinized by prospective in-laws, this experience will sound familiar. KT renews college credit accreditation for its workshops.