Become a Leader in Problem Solving

Confidence Under Pressure

"Kepner-Tregoe has made a big difference in my career...it was a game changer for me. The process helps empower operators to solve their own problems."
Paul Sheridan, Director of Manufacturing Process Improvement

Operations-Services

Operations

Would your bottom line improve with more effective operational problem solving?

IT-Services

ITSM & Tech Support

What does it cost your business when IT services or customer support don't perform?

Training

Training

Is your goal to be an organization of world-class problem solvers and decision makers?

Operations

Is the cost of downtime, quality issues and production rates holding your business back? Are you in a regulated industry where non-compliance to regulatory frameworks can result in significant penalties? Whether you are an automotive supplier, pharmaceuticals producer or a manufacturer of any type, our consulting and training services support your goals.

KT Problem Solving for operations delivers measurable results for improved quality, production efficiencies, asset performance and regulatory compliance.

Learn How KT Keeps Production on Track

ITSM & Tech Support

Do your ITSM and Tech Support teams spend more time firefighting than delivering the world-class support your customers expect? Are recurring incidents, problems and escalations hurting your reputation and bottom line?

Take control of your support processes and customer problems by empowering your organization with the best-of-breed training and improvement services from the world's leading problem-solving company.

Start improving IT stability and customer satisfaction and measurably reduce your support costs.

Learn How KT Optimizes your Service and Support

Training

You want more than just a training course. You want actual problem-solving skills that translate into measurable business impact. Whether you're an individual contributor or looking to empower a team of world-class problem solvers and decision makers, KT has training customized to your needs.

With KT Problem-Solving workshops, your teams will find root cause faster and be able to make tough, data-driven decisions...confidently. We're focused on enabling your organization's problem-solving leaders.

Find the KT workshop that takes your team to the next level.

Learn How KT Empowers Your Problem Solvers

News and Events

21 Jun

New Kepner-Tregoe Advanced Incident Management Plugin Available now for ServiceNow

All ServiceNow customers wishing to leverage our globally recognized problem-solving methodology can now do so in ServiceNow application.

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Kepner-Tregoe Workshops

Individuals confirm participation in these workshops continue to radically transform their organizations. Attendees walk away with deep critical thinking skills in the areas of root cause analysis, decision making and project management.

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Blog

Structuring Your Root-Cause Analysis Meetings for Success

How productive are your organization’s root-cause analysis (RCA) meetings? Here are three common pitfalls of root cause analysis meetings and Kepner-Tregoe’s suggestions for how to avoid them.

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